To make our support services more widely known and to subsequently promote the use of our services, the International Support Center (ISC) is pleased to introduce the services we offer as listed below.

<Details of Support Services>
We are pleased to announce that the ISC offers comprehensive arrival-to-departure support services to international researchers and students with the aim of facilitating a smooth transition for international students and researchers to life in Sendai.
As the scope of support varies between international students and international researchers, we kindly invite you to refer to our website, or this list of support services to learn about the full range of available services:
・ https://sup.bureau.tohoku.ac.jp/en/application-main-e/#Our_Support_Services （EN）
・ https://sup.bureau.tohoku.ac.jp/application-main/#i-2（JP）

<How to Apply>
To apply for our support services, please submit an online application form through our website. Applications can be made by international students/researchers themselves, their host lab, host professor, or host department.
Please find our support application page as follows (*Please also refer to this for the application procedure):
・ https://sup.bureau.tohoku.ac.jp/en/application-main-e/#Apply_for_Support_Services (EN)
・ https://sup.bureau.tohoku.ac.jp/application-main/#i-4 （JP）

【ISC Call Center】
Since July 2025, we have established a call center available year-round (operation hours: 8:30 - 18:00 Japan time) to support daily-life-related inquiries and remote interpretation as part of our ongoing support framework. Please refer to the poster and information for further details.
・ https://sup.bureau.tohoku.ac.jp/en/application-main-e/#ISC_Call_Center（EN）
・ https://sup.bureau.tohoku.ac.jp/application-main/#ISC（JP）
*Use of the ISC Call Center does not require a support service application.

<Support Consultation>
If you have any questions or concerns, such as not knowing what kind of support to request or wanting to understand the specific details and flow of support, please feel free to contact us through the following channels:

E-mail：
・Student Support Section: supportoffice@grp.tohoku.ac.jp
・Researcher Support Section: supportoffice-r@grp.tohoku.ac.jp

Other communication Channels
・English: https://sup.bureau.tohoku.ac.jp/en/get-in-touch-en/
・Japanese: https://sup.bureau.tohoku.ac.jp/get-in-touch/

<Stay Updated with Our Social Media>
We share useful information for international students and researchers on our social media pages, including updates on support services, practical tips for life in Sendai, and event announcements. You can find our social media accounts below:
・ Facebook: facebook.com/TUSupportCenter
・ Instagram: instagram.com/tu.support/
・ YouTube: youtube.com/@tusupport